Usually orders are fullfilled and shipped within 24 hours. You will be notified by e-mail when your order gets shipped. If you have any questions, please contact our sales department.
You cannot cancel your order after it has been shipped. If you have not received a shipment notification you can still cancel your order. Please contact our sales department to cancel or return your order.
You can find member tools under "My Account" on the left side of this page. After you fill out the "Forgot Password" form you'll get your password within 10 minutes of your ruquest.
Wish List is a virtual list of models that you would like to obtain for your collection in near future. This tool makes tracking of your collection easy and painless. You can also print out this page if you want to have this information in a hard copy.
mDiecast charges sales tax for orders shipped to California. Sales tax is automatically computed on product(s). We do NOT charge taxes on shipments to any other state or country.
You may return most items sold by mDiecast.com within 30 days of delivery for a full refund except specially ordered items. Less shipping and handling charges.
Please use the buttons on the top and the left side of the webpages to navigate. You can also use the search function if you are looking for something specific.
Every item in our store has an "availability" status, which simply indicates the amount of time we need to process your order before we can ship the item to you or your gift recipient. You can find this item availability information below the item's price on every product detail page.
mDiecast will price match competitors, provided by a valid proof of competitor's price. We will not price match closeouts, onilne auctions or individual collectors. For your convenience, all of our most current pricing is listed on our web site and updated in real-time. Prices are non-negotiable.
The following discloses the information gathering and dissemination practices for this Web site.
Log Files Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Cookies A cookie is a piece of data stored on the user’s computer tied to information about the user. Our site does not use cookies. However, some of our business partners use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies, once we have given permission for them to set cookies for advertising.
When our registration/order form asks you to enter personal information (such as your credit card number), that information is encrypted and is protected with the best encryption software currently available in the industry - SSL. mDiecast.com uses the most advanced form of SSL software available: 128-bit encryption by Equifax.
Shipping of one 1:18 scale model is approximately $11.95 within the United States, international rates are higher. Actual shipping cost can be calculated after adding an item to a shopping cart.
Cost of International shipping is calculated upon the checkout. You can always e-mail us if you want to get a quote for shipping or if you would like special shipping arrangements such as to request surface mail.
